Who we are
DeskRook Ltd is the intended data controller for personal information processed through this informational website. Our registered office is 18 Sword Street CH3 6FW and our company registration number is 17494963. You can contact us about privacy at hello@deskrook.co.uk.
What we collect
If you contact us by email, we collect your email address and any information you choose to include in your message. We use this information to respond to your enquiry and manage our correspondence. Our business email services are provided by Microsoft Exchange Online. Our website is hosted by Cloudflare. When you visit our website, Cloudflare may process technical information, including your IP address, browser information, request details and security logs. This information is processed to deliver website content, maintain service performance and protect against malicious activity. Cloudflare may process certain information outside the United Kingdom. Further information about how Cloudflare handles personal data is available in its privacy policy at https://www.cloudflare.com/privacypolicy/.
Why we use it
We use the information you send to respond to enquiries, consider product feedback and manage correspondence. The usual legal basis for ordinary business enquiries is our legitimate interests in communicating with people who contact the company, where those interests are not overridden by your rights. Other purposes and legal bases must be documented if the website's functionality expands.
Who receives it
We use trusted third-party service providers to operate our website and manage business communications. These include Microsoft 365 (Exchange Online) for email services, Cloudflare for website hosting, delivery and security, and GoDaddy for domain registration and, where applicable, DNS services. These providers may process personal information necessary to deliver their services, including email correspondence, IP addresses and technical request information. Some personal information may be processed outside the United Kingdom, including in the United States where applicable. Where international transfers are subject to UK data protection restrictions, we rely on applicable UK adequacy regulations or appropriate safeguards, such as the UK Addendum to the EU Standard Contractual Clauses, as appropriate. Further information about the safeguards applicable to your personal information can be requested by contacting us at support@deskrook.co.uk.
Cookies and analytics
This static website's own HTML, CSS and JavaScript do not install analytics trackers or set cookies. Your hosting provider may still process standard access logs. If we add analytics, embedded services or non-essential cookies, we will update this notice and implement any required consent controls before doing so.
How long we retain information
We retain general email correspondence for up to 12 months following our last meaningful interaction with you, unless a longer retention period is necessary to comply with legal obligations, resolve disputes or maintain legitimate business records. Our website hosting provider, Cloudflare, processes technical and security information, including website access logs, in accordance with the retention arrangements applicable to the services we use. We do not independently retain copies of these logs. We periodically review the personal information we hold and securely delete or anonymise information when it is no longer required for its original purpose.
Your rights
Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict processing of your personal data, object to certain processing or complain to the Information Commissioner's Office. You can contact us using the email above, or visit the ICO's complaints guidance.
Updates
We may update this notice as the website and the DeskRook service develop. 02/10/2026